Health Connector

Ending ConnectorCare Plan Type 1 and How to Help Members Access Services

Ending of ConnectorCare Plan Type 1 Effective January 1, 2026, the Health Connector’s ConnectorCare Plan Type 1 will no longer be available as a coverage option because of federal policy changes. Those previously eligible and enrolled ConnectorCare Plan Type 1 members will no longer be eligible for help paying for their coverage. Many people, because… Continue Reading Ending ConnectorCare Plan Type 1 and How to Help Members Access Services

NEW: Health Connector Open Enrollment Public Dashboard

Open Enrollment for 2026 is the most complex Open Enrollment the Health Connector has had in many years. To ensure our partners remain up to date with the enrollment trends we are seeing, we are pleased to be able to share a new external dashboard. This dashboard helps interested parties have real-time sightlines into Health… Continue Reading NEW: Health Connector Open Enrollment Public Dashboard

System Maintenance Reminder for the Online Application at MAhealthconnector.org

A system maintenance was made overnight on December 17th, to the online application at MAhealthconnector.org, (also known as the HIX system). It is recommended that following any system release or update, Assisters or anyone using the online application (including the Assister Portal) should clear their cache or internal history before accessing the online application or… Continue Reading System Maintenance Reminder for the Online Application at MAhealthconnector.org

Health Connector Enrollment and Payment Deadline Approaching

The Enrollment and Payment Deadline for Health Connector Coverage Start on January 1st is Tuesday, December 23rd. If members have questions about their January 1st enrollment, need help reporting a change, or selecting a new health and dental plan, they can call the Health Connector Customer Service at: 1-877-MA-ENROLL (877-623-6765) As the Health Connector payment deadline… Continue Reading Health Connector Enrollment and Payment Deadline Approaching

System Update Reminder for the Online Application at MAhealthconnector.org

A system update was made overnight on December 16th, to the online application at MAhealthconnector.org, (also known as the HIX system). It is recommended that following any system release or update, Assisters or anyone using the online application (including the Assister Portal) should clear their cache or internal history before accessing the online application or… Continue Reading System Update Reminder for the Online Application at MAhealthconnector.org

Open Enrollment Promotion, Health Connector Shopping Tools and Member Resources

The Health Connector has promotional materials, online shopping tools and downloadable member resources – in many languages – to help people make decisions about their health insurance coverage for plan year 2026. Many of the resources described below can be easily accessed from the Health Connector’s renewal page: www.mahealthconnector.org/renew. Help Promote Open Enrollment: The Health Connector’s 2026 Open… Continue Reading Open Enrollment Promotion, Health Connector Shopping Tools and Member Resources

Health Connector Network Updates

Effective 1/1/2026, the following network changes will be in place for the Tufts Direct plan members. Please note, these changes may not reflect the full scope of provider changes that members may experience in plan year 2026; however, these changes should be considered when helping members shop for a Health Connector plan during this open enrollment… Continue Reading Health Connector Network Updates

AutoPay Cancellation Process: ConnectorCare PT1 in 2025 to Unsubsidized Plans in 2026

Overview Starting January 1, 2026, individuals with income below 100% of the Federal Poverty Level (FPL) will no longer qualify for Advance Premium Tax Credits (APTCs) and ConnectorCare coverage. Impacted members will either qualify for a MassHealth program or be automatically renewed into an unsubsidized Qualified Health Plan (QHP) for 2026. Members enrolled in unsubsidized… Continue Reading AutoPay Cancellation Process: ConnectorCare PT1 in 2025 to Unsubsidized Plans in 2026

Health Connector Open Enrollment Starts 11/1/25 & Health Connector Partner Resources

The Health Connector’s Open Enrollment for 2026 Coverage Starts Tomorrow – Saturday, November 1st. Open Enrollment is the time of year when individuals and families can enroll in the Health Connector’s non-group health insurance coverage or switch existing coverage for any reason, without needing a qualifying event. This year’s Open Enrollment is November 1, 2025,… Continue Reading Health Connector Open Enrollment Starts 11/1/25 & Health Connector Partner Resources

Health Connector Preliminary Eligibility Notices are Mailing

Notices for Health Connector Redetermination are Being Mailed! Preliminary Eligibility notices for the Health Connector’s Open Enrollment 2026 are now being sent to members through mid-September. Some members may have already received their notices. These notices tell members about: their estimated 2026 Federal Poverty Level (FPL) their program eligibility based on information that is currently… Continue Reading Health Connector Preliminary Eligibility Notices are Mailing

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