Summary
.zak-entry-summary {
width: 90% !important;}
.zak-entry-summary {
border-left: 5px solid #2d7c86;
padding-left: 5px;
}
.zak-entry-meta {
display: inline-flex;}
.zak-entry-footer {display:none;}
.zak-entry-thumbnail {
width: 35%;
float: right;
margin-top: 25px;
}
.zak-entry-summary {
margin-top: 20px;
width: 60%;
float: left;
}
.zak-page-header, .zak-container--separate .zak-page-header {
background-color: #2D7C86;
}
.zak-page-header .zak-page-title, .zakra-single-article .zak-entry-header .entry-title {
color: #fff;
}
.widget ul ul {
border-left: 3px solid #2D7C86;}
.widget .widget-title, .widget h2 {
background: #2B7458;
color: #fff;
padding-left: 10px;
}
body:not(.has-page-header) .zak-page-header {
background-color: #2D7C86;
}
.zak-page-header .breadcrumb-trail ul li a {
color: #ffffff;
}
.zak-page-header .breadcrumb-trail ul li {
color: #ffffff;
}
.widget .widget-title, .widget h2 {
background: #2D7C86;
color: #fff;
padding-left: 10px;
}
As stated in All Provider Bulletin 393 (https://www.mass.gov/lists/all-provider-bulletins), effective September 1, 2024, providers will be required to submit the Special Handling Delay Reason Code 11 Request Form with these claims in order to streamline the review of Special Handling Claims.
Providers must submit Special Handling Claims and all required documents on the Provider Online Service Center (POSC) via Direct Data Entry (DDE) using Delay Reason Code 11. Once submitted, the claim will appear in a suspense status on the remittance advice with Edit 829 (called “Special Handle under Review”). After the claim review process, the final decision will appear on a subsequent remittance advice as paid or denied.
The Special Handling Delay Reason Code 11 Request Form and other required documents must be scanned and uploaded with the DDE claim submission. Use the Attachment tab in the POSC to upload the documents. The claim will not suspend without the uploaded documentation. Please refer to the MassHealth Job Aids (https://www.mass.gov/lists/job-aids-for-the-provider-online-service-center) on professional and institutional claim submissions.